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Information
The best way to contact us is by E-mail.
You can also call us at (818)704-8888.
Information:
Thank you for visiting YafaPen Store. We do our best to ensure
that you enjoy a smooth & pleasant online shopping
experience. For any customer service, you can always
contact us by e-mail to buy, resolve a difficulty, or information from our staff.
Secure Transactions:
All online transactions at the Yafapen web site are handled by Yahoo.com.
Payment Information:
We at Yafapen accept most major credit cards for web, phone, and in-store purchases. (Discover,
MasterCard, and Visa).
Shipping:
We offers convenient shipping
method for delivery within the continental United States. The cost of shipping your order depends upon the total dollar amount of the order. During the checkout process, you will have the opportunity to view the actual shipping charge for your order.
Orders received by 11:00am EST will generally be processed the same day (assuming we have no difficulty validating the billing or shipping information) and shipped the next day; orders received after 11:00am
EST will not be processed until the next business day.
Please note, orders received after 11:00am EST on Friday or the day before a holiday will not be processed until Monday morning or the first business day after the holiday. UPS Ground - 3-6 business days from date of shipment
The actual shipping cost will depend upon the total dollar amount of your order. Also note that UPS Ground shipping is
not available for deliveries to Alaska, Hawaii, & Puerto Rico. You must select a UPS 2-day shipping method
for delivery to these areas.
Free Shipping Offer :
- Free Shipping Offer only applies to USPS Priority Mail with Confirmation. Other shipping methods will be charged at regular price.
- Orders Shipping outside of the United States will not be eligible for free shipping.
Return Policy:
Should it be necessary to return an item, you may return it for refund or exchange, excluding any shipping charges, within a period of 14 days.
Thank you for visiting Yafapen.
for more info you can email us at outletstore@yafa.com
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